Frequently Asked Questions
Everything you need to know about your next tech upgrade
What kind of warranty comes with my electronic devices?
All products purchased from Tech21 come with a standard 12-month manufacturer warranty covering hardware defects and technical malfunctions.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for 1-2 day delivery.
Can I return a product if I have already opened the packaging?
Yes, we offer a 30-day return policy. However, opened items must be returned in original condition with all accessories and may be subject to a small restocking fee.
Are the gadgets sold on Tech21 brand new or refurbished?
We primarily sell brand new, factory-sealed electronics. Any refurbished items are clearly labeled in the product title and undergo a rigorous 50-point quality inspection.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and various 'Buy Now, Pay Later' financing options through Klarna and Affirm.
Do you offer technical support for setup and installation?
Yes, our dedicated tech support team is available via live chat and email to assist you with the initial setup and troubleshooting of any device purchased from our store.